Shipping policy

Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with Prince Watch House.

This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Shipping Locations

We currently ship orders within India only.

International shipping is not available at this time.

2. Order Processing & Dispatch

Orders are generally processed and dispatched within 2–3 working days after successful payment and order verification.

Working days do not include Sundays and applicable public holidays.

In certain circumstances, dispatch may take longer due to factors such as:

  • High order volumes;

  • Product availability;

  • Public holidays;

  • Operational disruptions;

  • Courier-related issues; or

  • Circumstances beyond our reasonable control.

If there is a significant delay in dispatch, we may contact the customer using the contact information provided with the order.

3. Delivery Time

After dispatch, orders are generally expected to be delivered within approximately 5–10 working days.

Delivery times are estimates and may vary depending on:

  • Delivery location;

  • Courier partner;

  • Availability of courier services;

  • Weather conditions;

  • Public holidays;

  • Transportation and logistical conditions;

  • Remote or difficult-to-service locations; and

  • Other circumstances beyond our reasonable control.

The actual delivery time may therefore be shorter or longer than the estimated timeframe.

We do not guarantee delivery on a specific date unless expressly stated otherwise.

4. Shipping Charges

We offer free shipping on orders of ₹999 or above.

For orders below ₹999, applicable shipping charges, if any, will be displayed at checkout before the order is completed.

5. Courier Partners

We work with multiple courier partners.

The courier partner used for an order may vary depending on the delivery location, service availability, operational considerations, and other logistical factors.

Customers may not always be able to select a specific courier partner.

6. Order Tracking

Once your order has been dispatched, we will provide the applicable tracking information to the customer using the contact details provided with the order.

Customers can use the tracking information to follow the progress of their shipment through the relevant courier service.

Tracking information may take some time to become active after dispatch.

7. Delivery Attempts

Delivery is carried out by the applicable courier partner.

The number and timing of delivery attempts, as well as the procedures followed when the recipient is unavailable, may vary depending on the courier partner and the destination.

Customers are responsible for ensuring that someone is available to receive the package or for coordinating with the courier where necessary.

Prince Watch House is not responsible for delivery delays resulting from the recipient being unavailable, incorrect contact information, or other circumstances attributable to the customer, subject to applicable law.